HolaDesk ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Platform"). By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
a. Information You Provide to Us:
- Account Information: When you register, we collect your name, email address, phone number, payment details, and other information you provide.
- Profile Information: Hosts may provide details about their spaces, including descriptions, photos, and location.
- Communication: We collect information when you contact us, including messages and any additional information you provide.
b. Information We Collect Automatically:
- Usage Data: Information about your interactions with the Platform, such as pages visited, clicks, and booking history.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity and improve our services. You can manage your cookie preferences in your browser settings.
c. Information from Third Parties:
- Payment processors and identity verification services may provide us with additional data to facilitate transactions and security.
2. How We Use Your Information
- Facilitate bookings and process payments.
- Provide, improve, and personalize the Platform.
- Communicate with you regarding your account, bookings, and support inquiries.
- Ensure security and prevent fraud.
- Comply with legal obligations and enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Hosts and Guests: Relevant booking details are shared between Hosts and Guests to facilitate transactions.
- Service Providers: Third-party providers, such as payment processors, hosting services, and customer support tools, to deliver our services.
- Legal Authorities: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Privacy Choices
You have the following choices regarding your information:
- Account Settings: You can update or delete your account information by logging into your profile.
- Marketing Communications: Opt-out of marketing emails by clicking the "unsubscribe" link in our emails.
- Cookies: Manage your cookie preferences in your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information. However, no online system is completely secure. You share your information at your own risk.
6. Retention of Information
We retain your information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, we will securely delete your data.
7. International Users
If you are accessing the Platform from outside [Insert Country], note that your information may be transferred and stored in a country with different privacy laws. By using the Platform, you consent to this transfer.
8. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this Policy periodically.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
HolaDesk Support
Email: info@holadesk.com
By using the HolaDesk Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy.